The time for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality, check and packaging. All orders are usually sent to our manufacturer for dispatch within 48 hours after the order is placed and payment is received.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.
Standard Secured Shipping takes 2 to 14 business days for delivery.
Express Secured Shipping takes 0 to 6 business days for delivery.
Local Shipping takes 0 to 14 business days for delivery.
Standard Secured Shipping takes 4 to 18 business days for delivery.
Express Secured Shipping takes 2 to 10 business days for delivery.
Local shipping is available only within a 160km radius from our warehouse. Our Local Delivery service is carried out on Mondays and Fridays every week. Deliveries are made each week to a different part of Great Melbourne and Geelong area.
FREE pick up is available during store hours on weekdays from our warehouse at 195 Champion Road Williamstown North VIC 3016. Customers will informed via email when their orders are ready for pickup.
Depending volume of orders we are receiving, your shipment may take longer than usual. Rest assured, we are working hard to get everything out ASAP. We know it may be frustrating to wait longer than expected for your order, but the one thing we don’t want to do is sacrifice is the quality of our products. Thanks for understanding.
PS: Storage units are not included in our Free Shipping Over $250 campaign.
If you need to make changes to your order, please email us within 24 hours of placing your order and we will be happy to make the required changes. If your order has already been shipped we will not be able to change it unfortunately. Please make sure to check you have selected the right size and color to avoid disappointment.
FREE SHIPPING ON ORDERS OVER $250*
Tool Market Australia offers free delivery on all orders when you spend over $250 in a single transaction, within Australia.
Please note: This may expire at any time so capitalise on the offer while you can!
T&C APPLY - MAX. WEIGHT/HEIGHT APPLIES.
Terms & Conditions
Offer excludes New Zealand and isolated areas or territories within Australia (Christmas Island, Norfolk Island, Moa Island, King Island, Lord Howe Island, NT, WA 6215-6797, etc.). Total order weight must be below 10KG with a maximum package width of 1m and package volume of 0.25m³. Offer may expire at any time.
A quote may be required for orders that exceed 10KG, have excessive dimensions, are being delivered to rural areas or have been listed with incorrect weights/dimensions.